Our research question was

“How can we benefit smartphone users by implementing interactive tutorials?”

           We’ve learned from our survey that most users would not prefer to use an interactive tutorial to learn a new feature on a smartphone. This came as a surprise and was somewhat contradictory to our initial background research. This was the main reason we set out to quantify which teaching method was actually better for the participant, even though it may not be what they think they want. Our experiment answered the question, “Can we benefit smartphone users by implementing interactive tutorials?”, because the results show that users are able to reproduce the task given in the most efficient time when compared to the other three teaching methods.

            We were very limited by the amount of time that we were given to research and perform studies on our research question. We think that, if given more time, we would be able to conduct more thorough experiments. We would also be about to answer the original research question that we proposed, of how we can benefit smartphone users. This research can have an impact on the smartphone industry by allowing companies such as Samsung, or Verizon Wireless, to help their customers get the most out of their feature intensive smartphones, thus creating a better customer experience. As a research team it is unlikely that we will pursue any further within this topic.